Support

Karen Leader

Karen Leader

Finance Manager

In 2004 Karen found herself employed by The Hearing Clinic when we bought the practice in Tokai and Fish Hoek previously known as House of Hearing. We soon realized that Karen was an untapped force of nature, unbelievably thorough and much loved for her caring nature. Her efficiency stems from 23 years with the Post Office where you learn to be fast, efficient and friendly under any circumstances. She instantly became Francis’ right hand (or rather right hemisphere) and now heads up all things financial from her Wynberg desk; no mean feat as she continues to do reception at Tokai on Tuesdays and Thursdays. She also doubles up as Francis’ favourite baby sitter!
Belinda Landers

Belinda Landers

Logistics

Belinda has been in charge of everything parcel related since joining us in 2013. All hearing aids, assistive devices and accessories that move in and out of the practice go through her hands as they make their way to and from our various practices, our patients and our suppliers. She makes sure that everything that goes out, comes back and everything that comes in is checked, documented, filed, and assigned appropriately, whilst also ensuring that the patients are kept informed and reminded of appointments, repairs and collections.

Melissa Matthys

Melissa Matthys

Wynberg Receptionist

Melissa is our front of house receptionist at our Wynberg head office. We were thrilled to have her join the practice in 2023, with years of experience in the health care industry under her belt. Melissa’s enthusiasm and warmth make her the ideal person to greet you when you pop in or call our practice. She is always ready to help and share a smile with our patients, and to go the extra mile to assist wherever she can.

Lizel Burgher

Lizel Burgher

Fish Hoek Receptionist

Lizel is our full time receptionist in Fish Hoek. She joined the practice in 2019 with many years of experience in a variety of fields. Lizel has endless patience and is always ready to share a smile. With her warm heart and calm demeanor, Lizel takes great care of our Fish Hoek rooms and, of course, our patients in the ‘Deep South’.

Lameez Brown

Lameez Brown

Claremont Receptionist

Lameez Brown takes care of reception at our Claremont rooms. Lameez joined the practice in 2020 in the midst of a pandemic, but despite all the masks and PPE her kind heart and caring nature makes sure all our Claremont patients are well taken care of. We have wanted our own dedicated receptionist in Claremont for the longest time, and we’re thrilled that we’ve found just the right person to fill that role.